Terms of Service
Effective Date: January 8, 2026
Welcome to The Official Queen of Clean. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.
Services
The Official Queen of Clean provides professional residential and commercial cleaning services. All services are subject to availability, scheduling, and confirmation.
Service details, pricing, and availability may vary based on property size, condition, and selected services.
Quotes & Pricing
All quotes provided through the website, phone, or email are estimates based on the information you provide. Final pricing may vary depending on the actual condition of the property or additional services requested.
We reserve the right to adjust pricing if the scope of work changes.
Bookings & Scheduling
Bookings are subject to confirmation. Appointment times are not guaranteed until confirmed by our team.
Clients are responsible for providing accurate contact information and access to the property at the scheduled time.
Cancellations & Rescheduling
Cancellations or rescheduling requests must be made in advance. Late cancellations or no-shows may be subject to a fee.
Specific cancellation policies will be communicated at the time of booking.
Client Responsibilities
Clients agree to:
Provide safe and reasonable access to the property
Secure pets during cleaning appointments
Inform us of any hazards, fragile items, or special instructions
We are not responsible for damage caused by undisclosed hazards or pre-existing conditions.
Satisfaction & Quality
Our goal is to deliver high-quality cleaning services. If you are not satisfied with the service, please notify us within a reasonable time so we can address your concerns.
Liability
The Official Queen of Clean is not liable for:
Normal wear and tear
Pre-existing damage
Damage caused by faulty or unstable items
Our liability is limited to the cost of the service provided.
Website Use
All content on this website is for informational purposes only. Unauthorized use, reproduction, or distribution of website content is prohibited.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Phone: 731-924-9346
Email: info@theofficialqueenofclean.com